Greenville Hospital System Case Study

Greenville Hospital System University Medical Center
Own the Bone® Case Study
By Kyle J. Jeray, MD
August 2010

In 2004, the American Orthopaedic Association's (AOA) leadership identified as a critical issue the huge treatment gap that was highlighted in the 2004 Surgeon General's report, detailing the poor management of osteoporosis care for patients who have suffered a fragility fracture.  As an orthopaedic leadership organization, the AOA came to the conclusion that orthopaedic surgeons have a great opportunity to address this critical issue in bone health.  To address this issue, the AOA's Own the Bone Steering Committee developed a pilot program involving fourteen institutions.  The pilot program was pronounced a success by the participating institutions and the research from the pilot was published in the Journal of Bone and Joint Surgery (JBJS).  In 2009, the Own the Bone program was launched as a national fragility fracture prevention program.

The Greenville Hospital System joined Own the Bone to address this critical issue in bone health.  Patients admitted to the Greenville Hospital and other institutions with a fragility fracture often have low bone mineral density and osteoporosis.  In many cases, after the patient is treated and discharged for the fracture, the patient returns within a few months with a secondary fracture.  Own the Bone is a tool that is designed to disrupt this cycle by identifying, evaluating and treating patients with low bone mass and osteoporosis to reduce the risk of secondary fractures.

At Greenville, when a patient has been identified as 50 years or older and presents with a fragility fracture, the nurse practitioner assigned to Own the Bone is contacted.  The nurse practitioner downloads a one-page two-sided note-taking form off the registry to evaluate the patient.  To avoid unnecessary duplication in the data entry process, Greenville has created a checkbox within their electronic medical records to ensure that Own the Bone works in conjunction with Own the Bone within its system.  The Greenville medical staff checks the box within the electronic medical records system to indicate that a patient has been entered into Own the Bone and to create reminders for DXA and follow-up appointments.

After the information has been collected, the nurse practitioner provides the patient with education materials that can also be found on the registry.  As Dr. Marc Swiontkowski from Park Nicollet Methodist Hospital has stated, it takes about 52 clicks to enter a patient into the registry.  When subscribers become more proficient at entering patients into the registry it takes only 3 to 4 minutes to complete a patient enrollment.   The registry also allows Own the Bone subscribers to download patient and physician letters.  The physician letters contain specific information related to the patient and are meant to inform the primary care physician about the fragility fracture and the recommended treatment.  The patient letters include additional patient education about low bone mass/osteoporosis and recommendations.  The letters are customizable and generated in a Word template to fit each institution's needs.  For instance, at Greenville, the patient letters are customized to connect the patients to their primary care physician.

Greenville is working on incorporating several specialty groups together including nurse practitioners, rheumatologists, internal medical, and primary care physicians to focus on bone health issues. As the patient is discharged from Greenville, a DXA scan is scheduled.  The AOA recommends a 90-day follow-up with patients who are discharged.  The necessary follow-up is made with either the primary care physician or in some cases with the orthopedist.